TUGANQ

TUGANQ for iPhone and Android · Privacy

Privacy Policy

Effective from

TUGANQ is an app for iPhone and Android that checks Armenian traffic fines, taxes, technical inspection and enforcement records for the cars and people you add to it. This page explains exactly what the app keeps, what it sends, and where it sends it.

  • On your phone

    Everything the app records stays on the device

  • No account

    No sign-up with us, no profile on our servers

  • No tracking

    No advertising, no third parties, anonymous counts you can switch off

  • Straight to the portals

    Requests go to the state portals themselves

The short version

TUGANQ has no user accounts and no server of ours that stores anything about you. The details you enter - a name, a registration plate, a public service number, a certificate number, a phone number - are kept on your device. When the app checks a portal, those details go from your phone straight to that portal over HTTPS, exactly as they would if you typed them into the portal's own website. We never see them. The only thing the app sends us is anonymous usage statistics, described in section 03, which you can switch off in Settings.

What the app keeps on your device

TUGANQ stores its cabinet - the people and cars you added, and every decision the portals have shown - in the app's own storage area on your phone, which no other app can read. None of it is copied to us.

  • People: the name, public service number and phone number you entered.
  • Cars: the registration plate, the registration certificate number and whatever the portal returned about the car.
  • The fines, taxes, inspection dates and enforcement records the portals answered with, kept so you can open them again with no connection.
  • What you told the app yourself: that a fine is paid, that a tax is settled, and the reminders you set.
  • App settings such as the interface language and the theme, in the system's standard preferences store.

Portal sign-in sessions never leave the phone. On iPhone they live in the iOS Keychain, marked device-only and never synchronised to iCloud. On Android they are files in the app's private storage that are excluded from Android backups and from device-to-device transfer. Either way, a session restored onto another phone from a backup does not exist.

What leaves your device, and to whom

The app has no middle server. Every check is a direct HTTPS request from your phone to the portal that owns the answer, carrying only what that portal asks for:

  • roadpolice.am and offense.roadpolice.am - the Police cabinet and traffic fine decisions.
  • viv.police.am - decisions recorded by video surveillance.
  • www.yerevan.am - Yerevan parking decisions.
  • inspect.am - technical inspection.
  • pay.e-community.am and www.e-payments.am - vehicle property tax and environmental tax.
  • cabinet.harkadir.am - compulsory enforcement records.
  • personal-legal-old.azdarar.am - the public notices archive.
  • onepay.am - the payment page for a fine, if you choose to pay one.
  • police.ge - Georgian traffic decisions, if you check a car there.

These are the portals' own systems. What they do with a request is governed by their rules, not by this policy.

The app also talks to tuganq.com, and only for the knowledge base: it fetches articles, categories, tags and search results, and it increments the view or like counter of an article you open or like. Those counters are numbers on an article - no account, no device identifier, nothing that ties a view to you. Like any web server, tuganq.com writes ordinary access logs containing the requesting IP address; they keep the service running and are not combined with anything else.

Anonymous usage statistics, and nothing else

To learn which parts of the app are used, TUGANQ sends anonymous usage events to our own self-hosted Plausible Analytics server at analytics.kuberstar.com - the same one tuganq.com uses. An event names the screen that was opened or the action taken (for example, that an article was read, a calculator was used or a car was added), the app version and the operating system version.

An event never contains your name, a plate, a public service number, a certificate number, a phone number, what the portals answered, or the text you searched for. Plausible uses no cookies and no device or advertising identifier; the server derives a daily visitor count from the IP address and the app's user agent with a salt that is discarded every 24 hours, and does not store the IP address itself - only the country it points to.

The statistics are on by default. You can switch them off at any time in Settings > Privacy > Anonymous usage statistics, and from then on the app sends nothing to us at all.

There is no advertising, no advertising identifier and no third-party analytics, advertising or tracking SDK in the app. We do not sell or share any data.

Photos

The app can save a digital copy of a driving licence or a registration certificate into your photos. On iPhone it asks for add-only permission when you press Save; on Android 10 and later it needs no permission, and on older Android versions it asks for storage access at that moment. It never reads your photos back.

Notifications and background checks

If you allow notifications, the app tells you when a new fine appears, when a deadline is close, or when a reminder you set falls due. The phone's system may wake the app in the background to run the same check it runs when you open it. All of it happens on your phone; no notification is sent from a server of ours, because there is none.

Keeping and deleting your data

Nothing that identifies you is stored on our side, so there is nothing for us to keep about you and no retention period to state. The anonymous usage statistics are aggregate counts that cannot be traced back to a person. Everything else is on your phone, and you control it:

  • Remove a car or a person in the cabinet, and the record is deleted from the device.
  • Disconnect a portal sign-in, and its session is erased from the device immediately.
  • Delete the app, and the system removes its storage and its saved sessions with it.
  • Photos you saved yourself stay in your photos, where you can delete them.

Children

TUGANQ is for drivers and vehicle owners. It is not directed at children and does not knowingly collect personal data from anyone, of any age.

Your rights

The GDPR and the RA Law on the Protection of Personal Data give you rights over your personal data: access, rectification, erasure, portability and objection. Since we hold no personal data about you, there is nothing for us to disclose, correct or erase. Data held by a state portal is subject to that body's own procedure, and those rights are exercised with the body itself.

This website

tuganq.com uses the same self-hosted Plausible analytics, which counts page views without cookies and without identifying visitors.

Changes to this policy

If the way the app handles data changes, this page changes with it, and so does the effective date above. Material changes are described in the release notes of the update that introduces them.

Contact

Questions about this policy, or a privacy request: write to [email protected]. We answer in Armenian, English or Russian.